How do I use the Click to Call Feature?
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SightSpeed allows you to call anyone even those without a SightSpeed account by using the "Click to call" feature.  Simply send the other party a the click to Call link (you'll find yours in your My SightSpeed section under My Account>Account Information menu) or place it on your website, email signature, or blog and have them follow these instructions

 

1. Click the on the “Click to Call” link or button you received

http://www.sightspeed.com/images/faq/UsingSSConsumer/SSConHowdo/Click_2_Call/click%20to%20call1.jpg   

 

 

http://www.sightspeed.com/images/faq/UsingSSConsumer/SSConHowdo/Click_2_Call/click%20to%20call2.jpg

 

2. A browser window will open stating that the plugin is installing.  (Actually is it accessing the components for Active X installation.  This is the beginning of the plug in installation process and may take a few minutes)

 

http://www.sightspeed.com/images/faq/UsingSSConsumer/SSConHowdo/Click_2_Call/click%20to%20call3.jpg


3. Next you will probably be prompted to allow the “Active X” plug in installation as many browsers by default require authorization to install. It often appears as a yellow bar at the top of your browser window.  Active X is a commonly used set of web technologies developed by Microsoft for sharing information among different applications.  To find out more click here

 

http://www.sightspeed.com/images/faq/UsingSSConsumer/SSConHowdo/Click_2_Call/click%20to%20call4.jpg

 

4. Once you allow the Active X plug-in to install, the page will refresh with the previous plugin message on screen.  Don’t be alarmed. This is what it is supposed to do. It may take a few minutes to do so.

 

http://www.sightspeed.com/images/faq/UsingSSConsumer/SSConHowdo/Click_2_Call/click%20to%20call5.jpg
 

5. Next a dialog box will pop up on screen asking you to install  SightSpeed 6.0.   Click Install.

 

 http://www.sightspeed.com/images/faq/UsingSSConsumer/SSConHowdo/Click_2_Call/click%20to%20call6.jpg

 

6.  Once the components install the party you’re calling will hear their SightSpeed interface ring and tell them they are receiving a call from a web user and that’s it!
7. You’ll see and hear both yourself and the other party on screen on screen and you begin you video chat.

 

 http://www.sightspeed.com/images/faq/UsingSSConsumer/SSConHowdo/Click_2_Call/click%20to%20call7.jpg

 

Note -You only have to go through this process once to set up your initial SightSpeed settings for web calls.


 

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