Trend Micro
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1. Open Trend Micro Main Console

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_Troubleshooting/tm1.jpg

 

2. Go to Home Network & Firewall Controls and Click on Settings

 

 http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_Troubleshooting/tm2.jpg

 

 

3. Click on Advanced Settings

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_Troubleshooting/tm3.jpg

 

4. Go to Program Control on the top menu and click Add

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_Troubleshooting/tm4.jpg

 

5. Type “SightSpeed” on the Description; Under Select Program browse to the file location of the SightSpeed.exe (C:\Program Files\SightSpeed\SightSpeed.exe); Select Simple next to Settings, Select Allow next to Firewall Response, and click OK.

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_Troubleshooting/tm5.jpg

 

6. Verify that SightSpeed is listed under the Program Control

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