To Setup your ZoneAlarm Software to work with SightSpeed please follow the instructions below:

1. Open ZoneAlarm and click on the Firewall link on the left side. Then in the Internet Zone Security click the Custom button.

2. Scroll down until the option stating Allow incoming/outgoing UDP ports is visible. Select both boxes and enter in the Ports area located at the bottom of the screen the numbers 9000-9005. Click Apply to save the changes and the main menu for the fire wall option is visible again.

3. Repeat the previous step under the area entitled Trusted Zone Security.

Configure the SightSpeed Video Conference Receive Port

1. Open the SightSpeed client, and select Options -> Preferences
2. In the Preferences Wizard, advance to Network (Step 2 of 5)
3. In the Network section, click on the Advanced button
4. Under IP info, set the Receive Port to the corresponding port you set in step 2 of the Add SightSpeed as a Service section.
5. Click Finished and Restart SightSpeed Video Conferencing

You are now configured to use SightSpeed through your firewall, and free to see.

If you have any further questions, please contact support