Enterprise Users

SightSpeed requires a default route to the Internet. If your organization only allows proxied connections, SightSpeed will not work correctly.

If you organization allows all outbound traffic, then you do not need to further configure your firewall.

If your organization filters outbound traffic based upon type, then you can do any of the following:

• Filter based on Source Port:
  Add a rule which allows outgoing UDP traffic (Destination Port=Any) from source ports 9000 through 9005 on your internal network to the Internet.
• Filter based on Source IP:
  Add a rule which allows outgoing UDP traffic (Destination Port=Any) from source IP or computer that is using SightSpeed to the internet.

Modify the rule to allow the return traffic associated with the connection. This is usually implied with most firewalls.

If you wish, you can have SightSpeed use another source port. The source port number can be changed under Advanced Network settings in the Software preferences Wizard.

Note: Some VPN configurations conflict with SIP, the signaling protocol used by SightSpeed. Specifically, they may cause all Internet traffic to get routed over the VPN, instead of just the traffic specifically destined for the private network. Such routing configurations can interfere with the SIP server's mechanism for keeping track of registered clients. If you are having issues try disabling the VPN, and then restarting SightSpeed. If that works, your options are a) continue using SightSpeed with VPN disabled; or b) consider modifying the VPN configuration so that only VPN-bound traffic flows over the VPN.