SightSpeed Consumer - Before You Install FAQ


Before you Install SightSpeed - General Install Prep Tips

 

Below are a few things we recommend before downloading and installing SightSpeed. These tips will ensure that you have a smooth and easy download and installation process.

 

•    Check to see if your computer meets the Minimum System Requirements.
Even if you have a new computer, checking for any updated audio and video card drivers at manufacturers website can be helpful and sometimes required

•    Make sure your camera software and drivers are properly installed and up to date.

•    Make sure that there are no other programs running that use your camera when installing SightSpeed. This includes your camera’s software, MSN Live Messenger, Yahoo Messenger, iChat and any other messenger programs.  Often these programs hold the camera’s permissions preventing SightSpeed from using or even detecting your webcam.

•    Double check that all your necessary devices are plugged in properly and operative.

•    Last but not least, follow the installation carefully. SightSpeed will take you step by step through the initial set up for your camera, microphone, speakers, and internet connection.   It will be a snap!


 



Before you Install SightSpeed - System Requirements

 

General Computer Requirements 

 

Component Recommended Minimum
CPU Windows: 1GHz or Faster
Macintosh: G4 1GHz or Faster (Intel processors are supported)
RAM 256 MB
Operating Systems Windows: XP, or Vista
Macintosh: Tiger 10.4.11 or higher, Leopard 10.5.0 or higher,   Safari 3.0 or newer 
Camera

See the SightSpeed Recommended Camera List

  

Microsoft Windows Requirements

  Windows
XP
Windows
Vista
Microsoft Service Packs N/A (Service Pack 2 recommended)  
Internet Explorer Browser Required: Version 6 or higher Required: Version 6 or higher
DirectX Upgrade N/A N/A
SightSpeed additional requirements SightSpeed requires a video display card that fully supports Direct X 7 features. Please contact your video card manufacturer for information on your card.
 

 

All of the updates mentioned above can be obtained through http://windowsupdate.microsoft.com   

 



Before you Install SightSpeed – Camera Recommendations


Logitech QuickCam® Vision Pro
Carl Zeiss optics for image-perfect detail and clarity.
Highlights: 2 Megapixel Sensor, Autofocus, Built-In Mic, Carl Zeiss Optics
OS Support: Mac



Logitech QuickCam® Orbit AF
High-performance webcam with motorized tracking and Carl Zeiss® optics.
Highlights: 2 Megapixel Sensor, Autofocus, Carl Zeiss Optics, Mechanical Pan+Tilt, RightLight™2
OS Support: Windows



Logitech QuickCam® Pro 9000
High-performance webcam with autofocus.
Highlights: Autofocus, Carl Zeiss Optics, RightLight™2
OS Support: Windows



Logitech QuickCam® Pro for Notebooks
High-performance webcam with autofocus for notebooks.
Highlights: 2 Megapixel Sensor, Autofocus, Carl Zeiss Optics, HD Video, RightLight™2
OS Support: Windows




Before you Install SightSpeed – Headset Recommendations


For optimal comfort and performance SightSpeed recommends using a headset with microphone for the best audio experience. Headset technology has been standardized for some time now so the choices are endless.  Whether analog, USB, or Bluetooth, most headsets will work with SightSpeed just fine. 


Here are few factors that you may want to consider in purchasing.


Fit and style - It’s important that you be comfortable when using SightSpeed as you’ll soon find that an hour will pass before you know it. The most common styles include over-the-head and on-the-ear.  You can also use open speakers but it is not recommended unless you use a high quality echo canceling microphone.

 

How will you connect your headset to your computer? 

Analog - connects to your computer’s sound card via standard 3.5mm jacks. There will be two 3.5mm jacks at the end of the cord. One is for your speakers (usually pink or red), and the other for your microphone (usually green or gray). 
 

USB - connects to your computer’s USB port. Today’s computers usually have multiple USB ports on the front, back and sides. Since USB headsets need more power, make sure to always plug in a USB headset directly into your computer, and not through a port on the screen or a USB Hub.

Bluetooth - connects to your computer via a wireless technology called “Bluetooth”. To use a Bluetooth headset, your computer should be equipped with Bluetooth already. Bluetooth headsets relieve the need to use cords and gives you a standard line of sight distance of up to 33ft.

All these types of headsets provide great sound quality; it is entirely up to you which type you choose.
For the easiest and fastest set up, however, analog headsets will be best.

 

 Click here to proceed to "Sign up and Download" instructions

 


a Top 25 product - PC World, May 21, 2007 The Next Level of Video Conferencing – Financial Times, May 11, 2007 2007 IP Communication Services Company of the Year - Frost & Sullivan, November 2006