SightSpeed Business - Preferences Wizard FAQ


SightSpeed Business - Video Optimizer

 

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1. The first thing you’ll see upon clicking “OK” from the Language selection dialog box is a Video Optimization screen.   Note.  You can also go here by clicking the Video Optimizer icon at the column on the left of the Settings Screen.

 

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2. Once the video optimizer finishes the test, you'll be prompted to verify whether the image is 'correct' or 'incorrect'.  Select the appropriate option.   Examples of Correct and Incorrect images are given to guide you to the best selection.  Once you’ve verified that the image looks ok click 'Image looks correct' then click “Next”



SightSpeed Business - Camera Settings

 

1. From the Video Optimization screen you come to the Video Camera setting Screen. Here you will select which camera you’ll be using in SightSpeed. Note. You can also go here by clicking the Camera Settings icon at the column on the left of the Settings Screen.

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2. Click on the arrow to select your camera from the web camera drop down list. If you do not have a camera installed on your PC, select: 'No Camera - Audio Only' and you will see the blue “No Camera” picture in the display window.

 

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3. Once you've selected your camera, you should see the camera image in the Video Preview window.

If your camera fails to initialize, please verify your camera is plugged in correctly, and verify there isn't any other web camera software running other then SightSpeed
If you’re still having trouble, click here to go to our Camera Set Up troubleshooting

 

Advanced Camera Options

Advanced Camera Options screen gives you the ability to manually change specific properties of your web camera. The properties you can change are specific to the camera but it is not uncommon to see settings for Brightness, Contrast, Gamma, Saturation, and a Vertically or Horizontally Mirror feature for your camera image. The higher quality web camera you have, the more options you will see.



SightSpeed Business - Internet Connection Settings

 

Upon clicking next from the Video – Camera Settings screen you will come to the Internet Connection Settings.  You can also come here by clicking the Internet Connection icon in the left column or from the Settings menu.

 

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This is where you specify what type of connection you have to the internet, the choices are as follows:
• Dial-Up Modem (56k and below)
• Basic DSL
• Basic Cable Modem
• Premium DSL or Cable Modem
• University, T1, Fiber or faster
• I Don’t Know

If you are unsure of your internet connection, choose the “I Don't Know” selection, and SightSpeed will use the default settings.


Note:  Dial Up Modems (56K and below) are not recommended. While you may be able to connect, the video quality will be very poor or non-existent.  Audio functionality, however, will remain.  We recommend a broadband connection for best results.  It is also important to note that a minimum download speed of 386 kps is needed for successful multi-party calls.


Advanced Mode


 

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In this section of SightSpeed you can
1) Adjust your Upload Speed
2) Adjust your Download Speed
3) Change the IP address and port
4) Perform a Network Speed Test
Network Speed Test: This button will direct you to Broadbandreports.com . It will perform a test that allows you see your current upload/download speed. We recommend using this test so you can set your internet connection settings accordingly.

 



SightSpeed Business - Speaker Settings

 

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1. Select your Speakers - The Select your Speaker pull down menu lists the audio output device choices you have available in SightSpeed (By default, your computer's default sound card will be selected).   Click the Arrow to view the drop down menu and select the audio output device you’d like to use.

Volume -  You can use this slider bar to adjust the output volume of the device you chose under Output Device. 

2. Start Speaker Test: Press the “Start Speaker Test” button to test your audio output device and output volume. You can use this test in conjunction with the Volume slider bar to reach a desired setting. When you are using the test, you will see the volume indicator react to the audio. 



SightSpeed Business - Microphone Settings

 

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1. Select your Microphone drop down menu lists the choices for audio input. This is the device that your microphone is plugged into. By default, your computer's sound card is listed. If you have a camera or headset with a built in microphone, you can select these from the drop down menu as well.

*”I am using a headset or headphones: Selecting this checkbox turns off SightSpeed's echo cancellation feature.

*”I am in a noisy place” – This will remove background noise from your microphone (Recommended if you are not using a headset)

2. Start Microphone Test: Press the “Start Microphone Test” button to test your audio recording device and volume. You can use this test in conjunction with the Volume slider bar to reach a desired setting. When you are using the test, you will see the volume indicator react to the audio. 
3. Start Echo Test: This test will determine if your microphone/speaker configuration might cause echo/feedback issues by playing a series of tones. If echo or feedback is detected you will be given the option to turn on Echo Cancellation or run the test again. This option will only be available if you uncheck the 'I am using a headset or headphones' option above.



SightSpeed Business - Optional Settings

 

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The Optional Settings Menu allows you to designate miscellaneous settings for your SightSpeed interface.

Call Options
Auto Accept Incoming Connections: When this option is checked, any incoming conference will automatically be accepted. Leaving this option unchecked leaves a 15 second window in which to answer the incoming conference.
Ring PC Speaker on Incoming Call: When this option is checked, your PC's internal speaker will ring, rather than the speakers connected to your sound-card to indicate an incoming call.
Disable Sound Events (ring + busy): When this option is checked, the ring and busy signals will be muted.
Switch to Video Only View at Call Start: When this option is checked, your "in call" view will automatically be set to "Video Only Mode" when a call is started.
Keep Video Only View on Top During Call: When this option is checked, your SightSpeed video window will always be 'in front' of any other applications or windows you might have open on the desktop while you are in a video call.

 

Program Options
Turn Off Camera When Minimized: When this option is checked, the camera will shut itself off when the video window is minimized, which can lighten the load on your CPU while not in use.
Load SightSpeed on Computer Start: When this option is checked, SightSpeed will load when your computer starts up. (Note: This feature is not available on Macintosh machines.)
Disable 5 minute Automatic Idle: When this option is checked, you will always appear to others as available for conferencing. When this option is unchecked, SightSpeed will place you in idle mode after five minutes of inactivity.
Always allow remote PTZ and TV Channel control: Allows remote callers to automatically control your Pan/Tilt/Zoom camera controls (for your Creative Live! Motion cameras only), or TV channel controls if connecting to your TV capture card.

 

Text Chat Options
Use Tabbed View: When this option is checked, you will see one text chat window with different tabs for each contact you are chatting with. When this is unchecked, you will have separate chat windows for each contact you are chatting with.
Show Message Timestamps: When this option is checked, you can see the time that old text messages were sent.


Upon clicking “Next” in this screen you’ll have all you setting set and are ready to start Using SightSpeed.

Click here to proceed to "Finding your way around SightSpeed"


a Top 25 product - PC World, May 21, 2007 The Next Level of Video Conferencing – Financial Times, May 11, 2007 2007 IP Communication Services Company of the Year - Frost & Sullivan, November 2006