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Settings FAQ


Camera Settings

 

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Here you will select which camera you’ll be using in Dell Video Chat.  Just click the arrow/drop down menu to make a selection.
 
Advanced Camera Options

Advanced Camera Options screen gives you the ability to manually change specific properties of your web camera.
The properties you can change are vary from to each camera but it is not uncommon to see settings for

• Brightness
• Contrast
• Gamma
• Saturation
• Vertical or Horizontal view

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20cam%20settings%202.jpg

 

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Internet Connection Settings

 

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This is where you specify what type of connection you have to the internet, the choices are as follows:
• Basic DSL – Sending 128/ Receiving 184
• Basic Cable Mode – Sending 256/ Receiving 512
• Default – Sending 384/ Receiving 1024
• Premium DSL or Cable Modem – Sending 512/ Receiving 1024
• University, T1, Fiber or faster – Sending 768/ Receiving 1024
• Custom (For Advanced Users) – Allows you to specify the Sending and/Receiving Speed


Note - At times it may be better to specifically set your upload (send) or download (receive) speed.  Selecting the custom option avails this.  See below.

 http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20inter%20settings%202.jpg

 

Advanced Internet Settings

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20inter%20settings%203.jpg

Selecting the Advanced Settings box will allow you to

• Change the MTU
• Change the Base Port
• Enable QOS/Diffserv
• Change the IP address


 

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Microphone Settings

 

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Here is where you select which microphone you’d like to use from the “Select your Microphone or Headset” pull down menu.  You can also adjust your audio out volume by using slider bar

 

Microphone Test

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You can test your audio out volume by running a Microphone Test.  Simply press the “Start Microphone Test” button to begin.  During the test you will see the volume indicator bar react to the audio. Use this test in conjunction with the Volume slider bar to reach a desired setting.

 

Advanced Microphone Settings

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20mic%20settings%203.jpg

The Advanced Microphone Settings allows you to enable noise reduction and echo cancellation functionality.  Simple check the boxes next to each to activate.

 

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Speaker Settings

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20spe%20settings%201.jpg

This is where you select which speakers you’d like to use from the ‘Select your Speaker pull down menu”
You can also adjust your volume her by using slider bar

Note - By default, your computer's default sound card will be selected

 

Speaker Test

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20spe%20settings%202.jpg

You can also test your speakers by running a Speaker Test.  Simply press the “Start Speaker Test” button to begin.
During the test you will see the volume indicator bar react to the audio. Use this test in conjunction with the Volume slider bar to reach a desired setting.

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The Optional Settings

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20opt%20settings%201.jpg

The Optional Settings Menu allows you to designate miscellaneous settings for your Dell Video Chat interface.

 

Call Options
• Accept Incoming Connections - When this option is checked, any incoming chat will automatically be accepted.
• PC Speaker to ring on Incoming Call - When this option is checked, your PC's internal speaker will ring, rather than the speakers connected to your sound-card to indicate an incoming call.
• Hide contact list when call starts - sets your "in call" view to Compact at the start of each call automatically
• Keep video window on top during call - When this option is checked, your SightSpeed video window will always be 'in front' of any other applications or windows you might have open on the desktop while you are in a video call.

Program Options
• Turn Off Camera When Minimized - When this option is checked, the camera will shut itself off when the video window is minimized, which can lighten the load on your CPU while not in use.
• Load Dell Video Chat on Computer Start - When this option is checked, Dell Video Chat will load when your computer starts up.
• Disable 5 minute Automatic Idle: When this option is checked, you will always appear to others as available for conferencing. When this option is unchecked, Dell Video Chat will place you in idle mode after five minutes of inactivity.

 

Text Chat Options
• Use single tabbed view - When this option is checked, you will see one text chat window with different tabs for each contact you are chatting with. When this is unchecked, you will have separate chat windows for each contact you are chatting with.

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20opt%20settings%202.jpg   

• Show Message Timestamps - When this option is checked, you can see the time that old text messages were sent.

 

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Video Optimizer

 

The Video Optimizer calibrates your video card settings to make sure Dell Video Chat displays properly.

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20optmiz%20settings%201.jpg

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20optmiz%20settings%202.jpg

To initiate optimization click “Begin Optimization.   You will see a screen appear displaying multiple colors in geometric lines and shapes.

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/DVC_Settings_Menu/dell%20faq%20optmiz%20settings%203.jpg

Once the video optimizer finishes the test, you'll be prompted to verify whether the image is 'correct' or 'incorrect'. 
Examples of Correct and Incorrect images are given to guide you to the best selection. Select the appropriate option.


 
Once you’ve verified that the image looks ok click 'Image looks correct' then click “Finish"

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