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Contacts FAQ


How do I add a contact?

 

  • Launch and sign in to Dell Video Chat.
  • Click the “+” at the top right of your Contact List

 

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  • The “Add Contact" screen will appear on your interface

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/dell%20faq%20images%207.jpg

 

  • Enter the email address or user name of the contacts you want to add and click Add.

Note - Existing Dell Video Chat users will automatically be added to your Contacts. Non-Dell Video Chat members will receive an email invitation to join.


 

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How do I change my contact list preferences?

 

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The Contact List Preferences menu allows you to decide how your Contact List will be displayed in your interface.

 

Show Contacts  - denotes which types of contacts you wish to have visible on you Contact List.


Video Contacts - Allows those with Video Call capability to be displayed.

  • Phone Contacts - Allows those with Phone Call capability to be displayed.
  • Video Mail Contacts – Allows those with Video Mail capability to be displayed.
  • Only Online Contacts – Shows only those contacts that are online.

 

Sort  Contacts – Allows you to sort contacts by:

  • Online Status First – Lists Contacts by those who are online first.
  • Alphabetical – Lists Contacts in alphabetical order.

 

View Changes – Saves changes you have made.


 

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How do I delete/edit a contact?

 

  • Launch and sign in to Dell Video Chat.
  • Scroll/Mouse over the contact you wish to delete.
  • Click the drop down menu to the far right of the Contact name.

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/dell%20faq%20images%2011.jpg

 

  • Then click Delete.  A confirmation screen will appear asking again if you want to delete

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/dell%20faq%20images%2012.jpg

 

  • If you are sure , click “Yes”

Note – The process for editing and deleting are the same.  Simply delete the contact you wish to edit and re-add it revised.

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How do I import contacts from my address book?

 

Dell Video Chat allows you to import your address book into your contact list

 

• Click “Add” on the at the top of your contact list.

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/import_address/import%201.jpg 

 

• Click “Import Address Book (disregard the email field, you'll enter it on the next screen)

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/import_address/import%202.jpg

 

• Enter the email address and password of the address book you’d like to import and click “Next”

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/import_address/import%203.jpg 

 

• You’ll see your email contacts appear in a list next to check boxes.  Check the contacts you’d like to import then click “Import”

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/import_address/import%204.jpg

 

• The imported addresses will now appear in your contact list

 

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/import_address/import%206.jpg

 

• If the imported email address is not associated with a Dell Video Chat account it will display as a Non-Dell Video Chat user in your contact list and an invitation to join will be sent to them

 

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How do I invite a friend to join Dell Video Chat?

 

  • Launch and sign in to Dell Video Chat.
  • Click the bottom right of your interface (below your Contact List)

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/dell%20faq%20images%207a.jpg

 

  • The “Invite a Friend” screen will appear on your interface

http://www.sightspeed.com/images/faq/Dell_Video_Chat/Dell_FAQs/dell%20faq%20images%207.jpg

 

  • Enter the email address or User name addresses of those you wish to invite and click “Send”.

Note – An email invitation will be sent to them prompting them to join.

 

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