SightSpeed Consumer - Preferences Wizard FAQ


SightSpeed Preferences Wizard – Video Optimization

 

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1. When installing SightSpeed the first thing you’ll see after clicking “OK” from the Language selection dialog box is the Video Optimization screen.   Note.  You can also go here by clicking the Video Optimizer icon at the column on the left of the Settings Screen.

 

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2. Click Begin Optimization to start the video test.

3. Once the video optimizer finishes the test, you'll be prompted to verify whether the image is 'correct' or 'incorrect'.  Select the appropriate option.   Examples of Correct and Incorrect images are given to guide you to the best selection.  Once you’ve verified that the image looks ok click 'Image looks correct' then click “Next”

 



Finding your way around SightSpeed - The SightSpeed Interface

 

 

1. End Call – Click here to end your call
2. Record Call – Click here to initiate call recording
3. Full Screen – Click here to maximize your view to full screen
4. Video only – Click here to see just your video window without in call buttons or contact list
5. Local view – Click here to hide or show your small picture in the local view
6. Pause Video - Click her to stop your video from being sent
7. Mute My Audio - Click here to stop your audio from being sent
8. Volume - Click here to adjust the volume of your incoming audio

 



SightSpeed Preferences Wizard – Video Camera Settings

 

1. Next you come to the Video Camera settings Screen. Here you will select which camera you’ll be using in SightSpeed. Note. You can also go here by clicking the Camera Settings icon at the column on the left of the Settings Screen.

 

 

2. Click on the arrow to select your camera from the web camera drop down list. If you do not have a camera installed on your PC, select: 'No Camera - Audio Only' and you will see the blue “No Camera” picture in the display window.

 

 

 

3. Once you've selected your camera, you should see the camera image in the Video Preview window.

If your camera fails to initialize, please verify your camera is plugged in correctly, and verify there isn't any other web camera software running other then SightSpeed
If you’re still having trouble, click here to go to our Camera Set Up troubleshooting

 

Advanced Camera Options

Advanced Camera Options screen gives you the ability to manually change specific properties of your web camera. The properties you can change are specific to the camera but it is not uncommon to see settings for Brightness, Contrast, Gamma, Saturation, and a Vertically or Horizontally Mirror feature for your camera image. The higher quality web camera you have, the more options you will see.



SightSpeed Preferences Wizard – Internet Connection Settings

 

Upon clicking next from the Camera Settings screen you will come to the Internet Connection Settings.  You can also get here by clicking the Internet Connection icon in the left column or from the Settings menu.

 

 

 

This is where you specify what type of connection you have to the internet, the choices are as follows:
• Basic DSL
• Basic Cable Modem
• Default
• Premium DSL or Cable Modem
• University, T1, Fiber or faster
• Custom

If you are unsure of your internet connection, choose the “Default” selection, and SightSpeed will use it's default settings to begin.  

Note: Dial Up Modems (56K and below) are not recommended. While you may be able to connect, the video quality will be very poor or non-existent.  Audio functionality, however, will remain.  We recommend a broadband connection for best results.  It is also important to note that a minimum download speed of 386 kps is needed for successful multi-party calls.


Show Advanced Settings


 

 

 

In this section of SightSpeed you can
1) Adjust your MTU
2) Adjust your Base Port - the base port and the next 5 ports are used
3) Change the IP Address                                                                             4) Enable or disable QOS/Diffserv



SightSpeed Preferences Wizard - MIcrophone Settings

 

 

 

1. The "Select your Microphone or Headset" drop down menu lists the choices for audio input. This is the device that your microphone is plugged into. By default your computer's sound card is listed. If you have a camera or headset with a built in microphone, you can select these from the drop down menu as well.

2. Show Advanced Settings Box  - when checked two options are displayed:

*”Enable echo cancellation" -  Selecting this checkbox turns on SightSpeed's echo cancellation feature. (Recommended if you are not using a headset)

*”Remove background noise” – This will remove background noise from your microphone (Recommended if you are not using a headset)

3. Start Microphone Test: Press the “Start Microphone Test” button to test your audio recording device and volume. You can use this test in conjunction with the Volume slider bar to reach a desired setting. When you are using the test, you will see the volume indicator react to the audio.  

 



SightSpeed Preferences Wizard - Speaker Settings

 

 

 

1. Select your Speakers or Headset - This pull down menu lists the audio output device choices you have available in SightSpeed (By default, your computer's default sound card will be selected).   Click the Arrow to view the drop down menu and select the audio output device you’d like to use.

Volume -  You can use this slider bar to adjust the output volume of the device you chose under Output Device. 

2. Start Speaker Test: Press the “Start Speaker Test” button to test your audio output device and output volume. You can use this test in conjunction with the Volume slider bar to reach a desired setting. When you are using the test, you will see the volume indicator react to the audio. 

 

Now let's find out how to navigate through out SightSpeed.

Click here to proceed to "Finding your way around SightSpeed"

 



SightSpeed Preferences Wizard - Optional Settings

 

 

 

The Optional Settings Menu allows you to designate miscellaneous settings for your SightSpeed interface.

Call Options
1. Accept Incoming calls automatically: When this option is checked, any incoming conference will automatically be accepted. Leaving this option unchecked leaves a 15 second window in which to answer the incoming conference.
2. Allow PC Speaker to ring on Incoming Call: When this option is checked, your PC's internal speaker will ring, rather than the speakers connected to your sound-card to indicate an incoming call.
3. Hide Contact list when call starts: When this option is checked the contact list will not be visible during a call
4. Keep video window on top during call: When this option is checked, your SightSpeed video window will always be 'in front' of any other applications or windows you might have open on the desktop while you are in a video call.

 

Program Options
1. Turn Off Camera When Minimized: When this option is checked, the camera will shut itself off when the video window is minimized, which can lighten the load on your CPU while not in use.
2. Load SightSpeed on Computer Start: When this option is checked, SightSpeed will load when your computer starts up. (Note: This feature is not available on Macintosh machines.)
3. Set status to idle after 5 minutes of inactivity: When this option is unchecked, you will always appear to others as available for conferencing. When this option is checked, SightSpeed will place you in idle mode after five minutes of inactivity.
 

Text Chat Options
1. Use a singleTabbed window for text chats: When this option is checked, you will see one text chat window with different tabs for each contact you are chatting with. When this is unchecked, you will have separate chat windows for each contact you are chatting with.
2. Show Message Timestamps: When this option is checked, you can see the time that old text messages were sent.

Call Recording Options                                                                           Change Default Recording Directory: Clicking this button will allow you to change the default location where recorded data is stored.

Upon clicking “Next” in this screen you’ll have all of your settings set. You are now ready to start Using SightSpeed.

 

Click here to proceed to "Finding your way around SightSpeed"

 

 


a Top 25 product - PC World, May 21, 2007 The Next Level of Video Conferencing – Financial Times, May 11, 2007 2007 IP Communication Services Company of the Year - Frost & Sullivan, November 2006